Privacy Policy – AA Concept Store

At AA Concept Store, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us online or in-store.

1. Information We Collect

When you place an order or contact us, we may collect:

• Personal details: Name, phone number, email, delivery address.

• Order details: Items purchased, payment method, and transaction history.

• Optional information: Feedback, reviews, or preferences provided by you.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate order updates, promotions, and offers (if you opt-in).

• Improve our products, services, and customer experience.

• Prevent fraud, unauthorized access, or misuse of our services.

3. Data Protection & Security

• All personal data is kept confidential and secure.

• We do not sell, rent, or trade your personal information to third parties.

• Only authorized staff and delivery partners have access to customer details for order fulfillment.

4. Third-Party Services

• For delivery, your name, contact number, and address may be shared with courier companies.

• For payments, transactions are handled through secure payment gateways. We do not store your financial details (e.g., debit/credit card numbers).

5. Cookies & Website Tracking (if online store enabled)

• Our website may use cookies to improve browsing, store preferences, and personalize your shopping experience.

• You can disable cookies in your browser settings, but some site features may not work correctly.

6. Customer Rights

You have the right to:

• Request access to the personal data we hold about you.

• Ask for corrections if your information is incomplete or inaccurate.

• Request deletion of your data (except where retention is required by law).

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services will signify acceptance of the updated policy.